Returns & Exchanges
At Healthy Pet, we want your furry friend to look their best, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Please ensure all original tags are attached and the product is free of pet hair to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring they are clean and include all accessories, then securely seal the box.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous barcodes.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
